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  1. Home
  2. Rider Alerts
  3. Rider Alert Archives

Rider Alerts (2022)

  • Update: Routes 12, 42 and 68 are back on regular route

    Routes 12, 42 and 68 have resumed their regular routes. Shuttles will operate on Route 68 to pick up any passengers remaining on route due to the earlier detour.  

  • Buses will not stop on hills; passengers need to go to nearest stop at top or bottom of hills until further notice

    Buses are not stopping on hills this morning, Tuesday, Jan. 4, due to icy road conditions.

  • Service Information for Tuesday, Jan. 4 - Some routes remain on snow detour

    Routes 21, 45, 47, and 64 are on snow detour this morning, Tuesday, Jan. 4. Routing information is available at the following links:

  • Route 60 is back on regular route

    Route 60 is back on regular route and serving all bus stops on Lilly Rd. again. Thank you for your patience!

  • Route 21 on modified snow detour

    Due to road conditions, Route 21 is on a modified snow detour. From Puget St.:

  • Customer Service phone lines have been restored

    Customer Service phone lines have been restored. We appreciate your patience and understanding. 

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Customer Service

  • 360-786-1881
  • Online Contact Form
  • Olympia Transit Center
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 510 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. - 5 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Weekdays: 8 a.m. to 5 p.m.
    Weekends: 9 a.m. to 4 p.m.
     

Vanpool

  • 360-786-8800
  • vanpool@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
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Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.