New to riding? We're here to help!

If you want to get off at a particular stop and aren't sure where it is, feel free to tell the driver. Drivers can answer your questions and watch for your stop. Also, all buses are equipped with an automated voice announcer and a digital bus stop display.

Contact Customer Service at 360-786-1881 or email customerservice@intercitytransit.com for help planning your trip. Tell us where you are leaving from, where you want to go and what time you want to be there, and we will prepare a custom trip plan for you. 
Customer Service is open from 6:30 a.m. to 7 p.m. weekdays and 9 a.m. to 7 p.m. weekends.

How do I Make a Transfer?

Locate the nearest timepoint or Transfer Center. Transfer Centers are at these locations:

  • The Olympia Transit Center in downtown Olympia
  • The Lacey Transit Center, corner of 6th Avenue and Golf Club Place in Lacey
  • Tumwater Square in Tumwater
  • Capital Mall
  • Lacey Corporate Center