Intercity Transit’s Customer Service at the Olympia Transit Center will reopen to the public on Tuesday, June 1, 2021. Staff will be available in-person and by phone to assist passengers daily from 7 a.m. to 6 p.m.
Customer Service staff will be available in the new building located on Franklin Avenue to answer passengers’ questions and provide service-related assistance. To access Customer Service and amenities such as restrooms, riders will use the entrance closest to the Olympia Transit Center platform and use the crosswalk to safely cross the transit lane. While in the building please follow proper social distancing.
Visit intercitytransit.com/news/intercity-transits-customer-service-olympia-transit-center-opens-june-1 for more information about the reopening.
The Federal Mask Order remains in place at least through Sept. 13, 2021. Proper masking is still required on all Intercity Transit vehicles and property. Visit the Center for Disease Control and Prevention's website for more information about the Order.
We will continue to keep passengers informed of any changes to the requirement and appreciate your continued cooperation. Please contact Customer Service at 360-786-1881 if you have questions.
Routes 60 and 64 will be on detour all day starting Monday, May 10 until further notice due to ongoing construction on Franklin St. The detour is as follows:
Two bus stops will be closed during the detour. The closed stops are:
Please see the map below for details. We apologize for the inconvenience. For service information, please contact Customer Service at 360-786-1881 or customerservice@intercitytransit.com.
Routes 60 and 64 will be on detour all day starting Friday, Apr. 2 until further notice due to construction on Franklin St. and 7th Ave. The detour is as follows:
Four bus stops will be closed during the detour. The closed stops are:
We apologize for the inconvenience. For service information, please contact Customer Service at 360-786-1881 or customerservice@intercitytransit.com.
Routes 12 and 68 will be on detour at South Puget Sound Community College (SPSCC) all day starting Wednesday, March 24 until further notice due to the closure of Crosby Loop for a vaccination clinic. During the detour, buses will stay off of Crosby Loop and will use Mottman Loop.
We are continuing to assess when we will be able to resume Express Service to Tacoma. Until then, Advanced Reservation Service to the SR-512 Park & Ride will be available for essential trips only. Advanced Reservation Service does not accommodate same-day trips.
In addition, Dash and Nightline are currently not operating.
Intercity Transit is closely monitoring the latest developments in the novel coronavirus (COVID-19) outbreak and is responding to the rapidly evolving situation with measures to protect the health and safety of our customers, employees and community.
With this in mind, we have made the decision to discontinue Nightline service starting Saturday, March 14, 2020 until further notice.
We appreciate you working with us and ask you to consider limiting non-essential trips and, most importantly, to stay home when sick.
