Beginning Monday, April 13, Intercity Transit will temporarily transition to providing essential trips for the public using an advance reservation system consistent with Gov. Inslee’s “Stay Home – Stay Healthy” emergency order.
Scheduled bus service will be temporarily suspended and replaced by a reservation-based transit service to continue providing essential trips to the public. Dial-A-Lift services will continue to be available for qualified passengers making essential trips. We ask that everyone limit their trips, and therefore their exposure, in accordance with Gov. Inslee’s “Stay Home, Stay Healthy” order. Essential trips include visits to the grocery store, pharmacy, medical appointments and transportation for essential employees performing work for an essential business.
Customers can make an essential trip reservation by calling 360-786-1881 between 8 a.m. and 5 p.m., Monday through Friday, and between 9 a.m. and 4 p.m. on weekends. Email requests can also be sent to DALdispatch@intercitytransit.com. Be prepared to provide your name, phone number, address of your origin and destination, and the time you want to ride.
Reservations will be accepted starting Wednesday, April 8 for service beginning on Monday, April 13. Reservations will need to be made between 2 and 5 days in advance; no same-day reservations will be available. Transit service will be provided between the hours of 7 a.m. and 9:30 p.m. Find answers to frequently asked questions.
Intercity Transit will restore scheduled public transportation services when it is safe for our customers and employees to do so. We appreciate the cooperation and support of the public to limit travel to essential trips only.
Many essential businesses have reduced their evening hours of operation. We will also reduce our evening service hours to align with these shortened hours of essential businesses, accommodating essential trips only. Starting Friday, April 3, our bus service will end between 8:30 and 9 p.m. until further notice.
Customers whose essential trips are not supported by this reduced level of service can contact Customer Service at 360-786-1881 to see if we can accommodate their needs.
Below are the last outbound and inbound departure times for Routes 12, 13, 41, 48, 62A, 62B, 65, 66, 68, and 94. Routes that aren't listed in the table operate their regular weekend schedules.
To help maintain proper social distancing on our buses, you may see “This Bus is Full” on the front and side of a bus as it approaches. We recommend that you wait for the next bus. If you choose to ride, please let the driver know. Please remember that, while this may cause some inconvenience, we are taking this step to help protect your health. We thank you for your patience and understanding.
As we continue to respond to the developing COVID-19 crisis, we will reduce services and operate on a weekend schedule effective Monday, March 30, in an effort to protect the health of our community, riders and front line employees.
Olympia Express service (Route 620) will not operate between Lakewood and the Tacoma Mall. Northbound Olympia Express trips will end at the SR 512 Park & Ride; southbound Olympia Express trips will depart the SR 512 Park & Ride and end in Olympia.
Updated schedules will be available at intercitytransit.com/bus/routes starting Monday, March 30. Before then, passengers can refer to the current weekend schedules posted online and in our published Transit Guide effective March 22, 2020.
Customers whose essential trips are not supported by weekend-level service can contact Customer Service at 360-786-1881 to see if we can accommodate their needs.
We thank you for respecting the Governor’s Stay Home, Stay Healthy Order and our request to limit travel to essential trips only. After monitoring ridership levels over the last 48 hours, we believe this adjustment will allow us to serve our community needs and comply with social distancing recommendations.
As we continue to respond to the developing COVID-19 crisis we will be reducing services effective Sunday, March 29 and all routes will be operating on weekend schedules. This decision was made as part of our effort to protect the health of our community, riders and front-line employees. This change follows close review of ridership demand and other community directives including Gov. Inslee’s “Stay Home, Stay Healthy” proclamation effective March 25 requiring essential travel only.
Olympia Express service will operate at weekend service levels (Route 620) until further notice. Effective Sunday, March 29, Route 620 will not operate between Lakewood and the Tacoma Mall. All northbound Olympia Express trips will end at the SR 512 Park & Ride. All southbound Olympia Express trips will depart from the SR 512 Park and Ride and end in Olympia.
For essential trips to Tacoma, you can connect with Pierce Transit or Sound Transit at the SR 512 Park & Ride. Check their websites for schedule details.
Updated schedules will be available at intercitytransit.com/bus/route/620 starting Sunday, March 29. For questions or service information, please call Customer Service at 360-786-1881.
We are taking extraordinary steps to maintain critically needed transportation services and protect the health and safety of riders and our employees. Only essential travel, such as trips to the grocery store, pharmacy and medical appointments, are allowed.
We ask you to comply with Gov. Inslee's order and observe the six foot social distancing recommendations to keep our employees and individuals who must travel, safe.
Due to the closure of Kaiser Permanente's north entrance and parking lot, Route 60 will not serve the following stops starting Wednesday, March 18:
A temporary stop will be located near the west entrance to the facility.
For service information, please call Customer Service at 360-786-1881.
Intercity Transit is closely monitoring the latest developments in the novel coronavirus (COVID-19) outbreak and is responding to the rapidly evolving situation with measures to protect the health and safety of our customers, employees and community.
With this in mind, we have made the decision to discontinue Nightline service starting Saturday, March 14, 2020 until further notice.
We appreciate you working with us and ask you to consider limiting non-essential trips and, most importantly, to stay home when sick.
