Skip to main content
Home
  • Plan Your Trip
  • How to Ride
  • Services
  • Employment
  • About Us
    • Transit Authority
    • Community Advisory Committee
    • Office Hours and Locations
    • Contact Us
      • Agency Directory
      • Public Records Request
      • Title VI (civil rights) complaints
      • Permits for Activities on Transit Property
      • Tort Claims
      • Legal Notices
    • Intercity Transit Proposition 1
    • Business and Partnerships
    • Plans, Publications, and Fact Sheets
    • Construction Projects
    • Sustainability
    • News and Alerts
  • Plan Your Trip
    • Routes
    • Trip Planner
    • Transit Centers
    • Bus Bay Assignments
    • System Map
    • Holiday Service
    • Snow Routes
    • Park & Ride Lots
    • Zero Fare
      • FAQ
  • How to Ride
    • Accessibility
    • Rider Tips
    • Respect the Ride
    • Safety and Rules
    • Travel Training
    • Bus Buddy Program
    • Youth - Go Where You Want
    • Bikes on Buses 
    • Order Schedules
    • myStop app
  • Services
    • Vanpool
      • Explore Vanpool
      • Join a Vanpool
      • Pay your Fare
      • Employer Tools
      • Contact Vanpool
      • Commuter Tax Benefits
      • Flat Rate Fare
      • Why I Vanpool
    • Dial-A-Lift
      • Schedule a Ride
      • Service Areas & Hours
      • Eligibility & Certification
      • No-Show Policy
    • Community Vans for Non-profits
    • Surplus Van Grant Program 
    • Bicycling and Walking
      • Youth Programs: Walk N Roll
        • Earn-A-Bike
        • Class Pass
        • Rolling Classrooms
        • Safe Streets Ambassador
        • Walk N Roll to School Days
        • Bike Rodeos
        • Walk N Roll Bike Shop
        • Walk N Roll Yard Signs
        • Educational Resources
        • Volunteer with Walk N Roll
      • Bicycle Community Challenge
    • Village Vans
      • Employment-related Transportation
      • Driver Training & Job Skills Program
  • Employment
    • Job Openings
    • Hiring Requirements
    • Wages and Salary Ranges
    • Benefits
    • Job Descriptions
    • Policies, Rules, Labor Agreements
    • Internship Opportunities
  • About Us
    • Transit Authority
      • Transit Authority Meetings
    • Community Advisory Committee
      • Community Advisory Committee Meetings
    • Office Hours and Locations
    • Contact Us
      • Agency Directory
      • Public Records Request
      • Title VI (civil rights) complaints
      • Permits for Activities on Transit Property
      • Tort Claims
      • Legal Notices
    • Intercity Transit Proposition 1
    • Business and Partnerships
      • Procurement: Awards and Solicitations
      • Disadvantaged Business Enterprise
      • Interlocal Agreements
    • Plans, Publications, and Fact Sheets
      • Financial Information
    • Construction Projects
      • Pattison Base Renovation and Rehabilitation
      • Pattison Base Frontage Improvements
      • Olympia Transit Center Access Improvements
      • Olympia Transit Center Expansion
      • Underground Storage Tank Replacement
    • Sustainability
    • News and Alerts
      • Rider Alerts
      • APTA Health & Safety Commitments Program
  1. Home
  2. Business and Partnerships
  3. Tort Claims

Tort Claims

  • Transit Authority
  • Community Advisory Committee
  • Office Hours and Locations
  • Contact Us
    • Agency Directory
    • Public Records Request
    • Title VI (civil rights) complaints
    • Permits for Activities on Transit Property
    • Tort Claims
    • Legal Notices
  • Intercity Transit Proposition 1
  • Business and Partnerships
  • Plans, Publications, and Fact Sheets
  • Construction Projects
  • Sustainability
  • News and Alerts

Please carefully read all the information in the attached document before completing and presenting your Standard Tort Claim Form Packet.

Customer Service

  • 360-786-1881
  • Online Contact Form
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 526 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. - 4:30 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Weekdays: 8 a.m. to 5 p.m.
    Weekends: 9 a.m. to 4 p.m.
     

Vanpool

  • 360-786-8800
  • vans@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
  • Connect with Intercity Transit on YouTube
  • Connect with Intercity Transit on Twitter
  • Connect with Intercity Transit on Facebook
  • Connect with Intercity Transit on LinkedIn
 

Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.