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  • Plan Your Trip
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    • May 2026 System Redesign
    • Zero Fare
      • FAQ
  • How to Ride
    • Accessibility
    • NaviLens Pilot
    • Rider Tips
    • Respect the Ride
    • Safety and Rules
    • Travel Training
    • Bus Buddy Program
    • Order Schedules
    • Bikes on Buses 
      • Day-use Bicycle Lockers
    • Youth - Go Where You Want
    • Parks Accessible by Bus
  • Services
    • Vanpool
      • Explore Vanpool
      • Join a Vanpool
      • Pay your Fare
      • Employer Tools
      • Contact Vanpool
      • Commuter Tax Benefits
      • Flat Rate Fare
      • Why I Vanpool
    • Dial-A-Lift
      • Schedule a Ride
      • Service Areas & Hours
      • Eligibility & Certification
      • No-Show Policy
    • Walk N Roll
      • Walk N Roll Calendar
      • Bike Rescue - Donate a Bike
      • Bicycle Community Challenge
      • Pedal It Forward
      • Full Cycle Program
      • Bicycle Education
      • Teens Biking to Destinations
      • Walk N Roll Educational Bike Shop
        • DIY Bike Repair Events
      • Public Transit Education
      • Walk N Roll Encouragement
      • Volunteer with Walk N Roll
      • Educational Resources
      • Walk N Roll Yard Signs
      • Visit Walk N Roll
    • Community Vans for Non-profits
    • Surplus Van Grant Program 
    • Village Vans
      • Village Vans Transportation Service
      • Volunteer Driver Program
  • Employment
    • Job Openings
    • Hiring Requirements
    • Wages and Salary Ranges
    • Benefits
    • Job Descriptions
    • Policies, Rules, Labor Agreements
  • About Us
    • Transit Authority
      • Transit Authority Meetings
    • Community Advisory Committee
      • Community Advisory Committee Meetings
    • Office Hours and Locations
    • Contact Us
      • Agency Directory
      • Public Records Request
      • Title VI (civil rights) complaints
      • Non-Discrimination
      • Permits for Activities on Transit Property
      • Tort Claims
      • Legal Notices
      • Social Media Comment Policy
    • Intercity Transit Proposition 1
    • Business and Partnerships
      • Procurement: Awards and Solicitations
      • Disadvantaged Business Enterprise
      • Interlocal Agreements
    • Plans, Publications, and Fact Sheets
      • Financial Information
    • Construction Projects
      • Bus Stop Enhancements
      • Pattison Base Renovation and Rehabilitation
      • East Martin Way Gateway Station Roundabout
    • Geospatial Data
    • News
    • Sustainability
    • Smart Sensor Safety Demonstration Project

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  2. Rider Alerts
  3. Rider Alert Archives

Rider Alerts (2018)

  • Routes 12, 13, 43 & 68: Tumwater Square Station Construction

    Construction at Tumwater Square Station, located along Cleveland Avenue and Emerson Street (adjacent to Safeway), is complete.

  • Tacoma Dome Station Parking Renovation

    Repairs and renovations to Tacoma Dome Station are underway. Improvements will include better lighting, better signage, repaired concrete, fresh paint and a general clean-up. 

  • Route 68: Carpenter Rd. closed at 32nd due to car accident

    Route 68 is on detour due to a road closure at Carpenter & 32nd after a car accident. The detour is causing the bus to miss three stops on Carpenter Road.

    Carpenter Road Detour Map

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Customer Service

  • 360-786-1881 (call or text)
  • Online Contact Form
  • Olympia Transit Center
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 510 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Daily: 8 a.m. to 5 p.m.
     

Vanpool

  • 360-786-8800
  • vanpool@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
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Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.