Department/Division

Development / Planning

Paygrade

C43

FLSA Status

Exempt

Supervision Received From

Supervision Exercised Over

Compensation

Annual: $99,070.40-$133,723.20

Summary:

Under the supervision of the Deputy Director of Planning, the Bus Stops Program Coordinator is responsible for overseeing and evaluating bus stop installations and improvements, including the construction and maintenance of bus stop pads. This position ensures compliance with accessibility standards, safety regulations, and agency design guidelines. The Coordinator maintains accurate records of each bus stop, conducts land use application reviews, and performs field evaluations to assess site conditions and potential improvements.

The Bus Stops Program Coordinator assists with service changes and actively participates in local and regional stakeholder meetings, planning activities, and multimodal transportation initiatives aimed at addressing regional traffic and transit challenges. This role also plays a key part in regional transportation planning processes, advocating for Intercity Transit’s development interests.

Additionally, the Coordinator represents the agency externally, contributing to accurate public-facing information, conducting passenger surveys, and facilitating public workshops. They lead reviews and correspondence with professional planners, real estate developers, and engineers regarding local community development projects and proposals. This role also provides oversight of bus stop pad construction, coordinating with contractors, municipal agencies, and internal teams to ensure project completion aligns with agency standards, budget, and timeline.

Distinguishing Characteristics:

This position is distinguished by the need for a professional demeanor and the ability to exercise sound judgment in managing Intercity Transit’s Bus Stop and Amenities Program. The Bus Stops Program Coordinator must be highly detail-oriented and capable of understanding, interpreting, and applying relevant laws, regulations—including ADA requirements—right-of-way considerations, agency policies, procedures, contracts, and budgets.

The incumbent must be able to effectively prioritize, implement, and manage work schedules, projects, and assignments while ensuring compliance with safety, accessibility, and operational standards. This role requires expertise in transit stop and zone design principles, along with a strong working knowledge of regional transportation planning and community development processes. Additionally, the Coordinator must be adept at collaborating with stakeholders, overseeing bus stop pad construction, and contributing to the integration of transit infrastructure within the broader transportation network.

Essential Duties:

Duty No. Description Frequency
1

Evaluates bus stop installations and improvements, maintains accurate records of each bus stop. Travel to bus stop location(s) to inspect and evaluate condition and compliance with agency policies, local ordinances, and state and federal laws.

 Weekly 20%
2

Oversees construction and maintenance of bus stop pads.

 As Required
3

Analyzes land use applications and coordinates various projects.

 Weekly 5%
4

Coordinates and assists with changes related to service changes, which involves coordinating with multiple departments within the Agency, in addition to Planners and Traffic Engineers within various jurisdictions.

 Weekly 10%
5

Develops concepts, plans, and designs for capital facility projects such as transit centers, park and ride lots, shelters and other route amenities. Prepares project cost estimates and construction schedules.

 As Required
6

Makes recommendations and assists in the preparation of transportation plans.

 Weekly 5%
7

Attends internal and external meetings. Collaborates with other departments on special projects to improve agency efficiency and operations.

 Weekly 10%
8

Responds to customer service-related comments, suggestions, and requests. Prepares materials and conducts and represents the agency at community workshops.

 Weekly 10%
9

Prepares and submits correspondence regarding community development proposals; advocates for public access to transit facilities and service.

 Weekly 10%
10

Represents Intercity Transit at various meetings, gatherings and forums regarding regional transportation planning, or the coordination and collaboration of current or future transit service with State/regional planning jurisdictions or other transit agencies.

 As Required
11

Performs other duties of a similar nature or level.

 As Required
12

Must meet regular time and attendance standards including attending offsite meetings and events outside normal business hours.

 Always

Knowledge:

  • Urban planning processes and local development review practices;
  • Statistical procedures and data visualization techniques;
  • Traffic control devices and traffic control plans;
  • Project management and reporting techniques;
  • Various applicable software applications;
  • Excellent communication skills
  • Standard office procedures;
  • Microsoft Office products

Skills:

  • Performance of planning duties in support of Agency programs;
  • Analyze situations and recommend an effective course of action;
  • Developing and maintaining thorough plans, reports;
  • Project management;
  • Presentation, written communication and public speaking;
  • Interpersonal communication necessary to accurately and professionally exchange with the general public, coworkers, colleagues, and elected officials regarding Intercity Transit services and interests;
  • Locating, analyzing and interpreting complex datasets, including geospatial data
  • Statistical analysis, mathematics and estimating;
  • Locating and citing adopted rules, standards and laws governing public transit service;
  • Fluency with modern computer applications including spreadsheets, relational databases, web-based mapping tools necessary for the processing, development and presentation of service data.

Licensing Requirements:

Washington Driver’s License.
Must submit to criminal background check, the results of which must meet hiring criteria for the role.

Physical Requirements:

Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motion.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Training and Experience:

A Bachelor’s degree from an accredited college or university in Urban Planning, Transportation, Geography, Public Administration, Engineering Environmental Studies, or related field. and two (2) years of experience in planning or project management. A relevant master’s degree or graduate level coursework may be substituted for some required work experience. Experience may be substituted for education on a year for year basis.

Note:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.