General Manager Michael (Mike) S. Harbour joined the organization April 17, 1995. Long before his appointment to Intercity Transit, he was an avid public transit user and advocate. Harbour actively rides the bus and bicycles to and from work and meetings whenever possible.

As the General Manager of Intercity Transit, Harbour administers the goals and policies of the governing body. He directs the agency's top managers and 288 employees, emphasizing a strong customer focus to ensure transit riders and taxpayers receive the best transit service available. He works closely with local jurisdictions to develop short-and long-term transportation goals for the community. He oversees the annual operating and capital budget; is the chief negotiator in collective bargaining; handles grievances; represents Intercity Transit on several boards and taskforces; and works closely with local legislators on issues relating to public transportation.

Under Harbour's leadership, Intercity Transit was named the best transit system in the nation for its size by the American Public Transportation Association (APTA) in 2009.  APTA presented the Outstanding Public Transportation System Achievement Award to just three transit systems in the country based on size categories.  Intercity Transit's award was in the medium-size category providing between 4 and 30 million rides a year. 

Intercity Transit is not the first transit system that Mr. Harbour has led to this award. He also led the Chatham Area Transit Authority (CAT) in Savannah, Georgia, to this award in 1989.  He was General Manager of CAT from 1986 to 1995.

Also under his leadership, Intercity Transit received the 1998 "Partners in Performance Award" from the National Transit Institute in recognition of creating a learning culture and implementing a team based approach to problem solving. In 2003, Intercity Transit received the Department of Ecology's "Environmental Excellence Award" which is the highest award given in recognition of environmental excellence in the State of Washington.

You can reach Mike at mharbour@intercitytransit.com, and at 360-705-5855.