a Bus Buddy riding with a customer

What is a Bus Buddy?

An experienced bus rider with excellent customer assistance skills who wants to help others discover the benefits of riding the bus. (Bus Buddy volunteers must provide three references and pass a Washington State Patrol background check.)

Need a Bus Buddy?

The Bus Buddy program provides free, one-on-one assistance for people who want a little extra help riding the bus. Your Bus Buddy will:

  • Answer questions about riding the bus
  • Help you learn new routes and how to make local transfers
  • Ride with you to new destinations
  • Show you how to make connections with other regional transit services
  • Help you with online tools, and
  • More!

Group Trips

Our Bus Buddy program schedules fun bus trips for groups. Options include trips in Olympia and to Tacoma and Seattle for an array of community events including concerts, bazaars, museums, and more. Each trip will be led by one of our volunteer Bus Buddies.

Want to be a Bus Buddy Volunteer?

Are you an experienced bus rider who would like to help others become more comfortable riding the bus? 

How Does it Work?

Bus Buddy Volunteers receive six hours of practical training and then get matched with riders who want a little extra help riding the bus.

What are the Benefits?

Bus Buddy Volunteers receive a free monthly bus pass after volunteering at least six hours a month and recognition for their service.

To learn more about becoming a Bus Buddy, call 360.688.8832 or email BusBuddies@intercitytransit.com.

Bus Buddy Volunteer Registration Form

More Information

To request a Bus Buddy volunteer to assist with your travels, contact Scott at 360-688-8832.  Please provide 72 hours advance notice for local trips and 5 business days for trips to other counties.

For general program information contact Scott Schoengarth at 360-688-8832, BusBuddies@intercitytransit.com or ScottSc@ccsww.org.

The Bus Buddy Program of Thurston County is a partnership between Intercity Transit, Catholic Community Services of Western Washington, Volunteer Services, and Washington State Department of Transportation.