APTA Health & Safety Commitments Program Participating System

Intercity Transit is partnering with over 100 public transit agencies across the nation to protect passenger and driver health by following public health guidance and industry best practices throughout the COVID-19 pandemic.

The American Public Transportation Association’s (APTA) Health and Safety Commitments program identifies key areas that enhance safety while using public transit. These include:

  • Following public health guidelines from official sources.
  • Cleaning and disinfecting transit vehicles frequently and requiring face coverings and other protections.
  • Putting health first by requiring employees and riders to avoid public transit if they have been exposed to COVID-19 or feel ill.


Our Commitments

Following Official Guidance
What we are doing: What we are asking you to do:
  • Following health and safety best practices.
  • Consulting with state and local public health officials to make informed decisions about changes to service levels.
  • Follow state public health mandates that pertain to riding public transit.
  • Follow our safety precautions while riding, loading and disembarking from the bus.


Protecting Each Other
What we are doing: What we are asking you to do:
  • Using hospital-grade disinfectants and electrostatic sprayers to perform nightly cleaning of our buses and Dial-A-Lift vehicles. 
  • Wiping down high-touch areas of vehicles throughout the day. 
  • Marking off seats to encourage social distancing. 
  • Providing free masks for those who need them. 
  • Providing touchless hand sanitizers on all of our buses and Dial-A-Lift vehicles. 
  • Requiring rear door boarding unless you have mobility issues, or travel with a stroller.
  • Wear a face covering that covers your nose and mouth while you ride.
  • Follow social distancing signage while on board and maintain space between yourself and other passengers. 
  • Wash your hands or use hand sanitizer frequently.


Putting Health First
What we are doing: What we are asking you to do:
  • Providing Plexiglas shields for driver protection while on the road.
  • Requiring drivers (without health conditions that prevent it) to wear a mask or face shield while others are onboard. 
  • Conducting health screenings before drivers can start work.
  • Stay home when you are sick or feel ill. 
  • Wear your face covering properly.
  • Maintain as much distance as possible between you and other passengers while on board, at bus stops and at shelters.
  • Limit your time on board. Have a destination when you board the bus and disembark when you get there. Continuous riding is not allowed.

The success of the program relies on the shared responsibility we all must take to follow health and safety guidelines. Riders rely on us to follow these commitments, just as we rely on our riders to protect themselves, other customers, and our drivers.