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Service Animals 

Photo of Customer with Service AnimalService animals are welcome on our busesĀ and vans. The driver may ask to confirm that your animal is a service animal.

Please follow these guidelines when riding with a service animal:

  • Your animal must be on a leash or in a container, remain under your control and behave appropriately.
  • Birds, reptiles, amphibians, rodents and cats must be kept in an enclosed carrier/container.
  • Your animal must remain at your feet or on your lap. It may not sit on a vehicle seat.
  • The animal must not be aggressive toward people or other animals.
  • You are responsible for any damage or soiling caused by the animal.
  • Customer Service

    222 State Avenue
    Olympia, WA 98501
    360-786-1881
    Outside Thurston County
    1-800-287-6348
    TTY 360-943-5211
    Fax 360-943-8760
    Email Customer Service
    Business Office

    526 Pattison Street SE
    Olympia, WA 98501
    360-786-8585
    Email Business Office
    Intercity Transit complies with all federal requirements under Title VI which prohibits discrimination on the basis of race, color or national origin.
    For additional information, contact Intercity Transit Customer Service.
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