Intercity Transit operates in most weather conditions, including snow.  If the upcoming winter weather makes your travel difficult, do what thousands of travelers do - rely on transit to get around safely.

Intercity Transit officials encourage area residents and commuters to prepare now for winter weather travel by monitoring the weather forecast and planning their transit travel before the snow starts falling or low temperatures cause icey roads.  Before winter storms hit:

• Find out if bus service operates in your neighborhood and near your primary destination.  Contact Intercity Transit Customer Service staff with your questions and for an individualized transit trip plan.  We will send you your customized trip plan and a helpful Transit Guide upon request.
• Get helpful transit information from our Snow Detour pages, by calling Intercity Transit Customer Service at 360.786.1881 or 1.800.287.6348, or e-mailing us.
• Do your own transit trip planning using our online trip planner on our home page (Note: The trip planner does not reflect detours, and schedules may be affected depending on the severity of the storm.)
• Get set up on OneBusAway real-time transit arrival program, which provides you real-time information about when your bus will arrive at your stop. Click on the green icon in the top right-hand corner of any of our Web pages to get started. You can also access OneBusAway information by phone or mobile device. (Note: If your bus is on detour, OneBusAway will not provide arrival times for the detour portion of the route.)

During severe winter weather, some transit routes may operate on detour as dictated by road conditions.  All standard snow detour routes are listed online and in Intercity Transit's Transit Guide on page 101, available at area Safeway Stores, Timberland Libraries, and the Olympia Transit Center in downtown Olympia.

During winter storm conditions, transit officials encourage you to keep these tips in mind for safe winter travel:

• Check for transit updates and detour information on this Web site, The Olympian , and on area radio stations (KGY 1240AM; KRXY 94.5FM, KAOS 89.3FM, and KXXO 96.1FM).  Updates are also posted on Intercity Transit’s facebook page (Intercity Transit), twitter (Intercitytransi), or by calling Customer Service (360.786.1881 / 1.800.287.6348).
• Please be patient as buses may be delayed and phone calls to Customer Service may be busier than usual.
• Be aware that even if your bus route is not on detour, your bus may run behind schedule due to difficult road conditions or traffic.
• Use www.OneBusAway.org to check the status of the bus arrival time at your bus transit stop. Click on the green OneBusAway icon in the upper right corner of any page on this Web site. You can also access information by phone or a mobile device. (Note: If your bus is on detour, OneBusAway will not provide arrival times for the portion of the route that is on detour.)
• Dress warmly for the walk to the bus stop, allow plenty of time, expect delays, and be patient.
• Wait at a bus stop where the road is flat or at the top or bottom of a hill, as it may be difficult for buses to stop or start on a hill.
• Walk to the nearest main street if you are not sure whether or not the bus can make it to your bus stop or if you live in a lightly traveled area.  Call Customer Service for instructions or check Intercity Transit’s Snow Detour pages for the closest operating route..

In addition to regular Intercity Transit bus service, Dial-A-Lift will continue operating in winter weather conditions except in areas where it is determined unsafe.  For information, call 360.754.9393.

Intercity Transit’s van transportation programs, Community Vans and Village Vans, may not operate in severe weather, based on road conditions.  For information, please call 360.786.8800 for Community Vans and 360.705.5840 for Village Vans information.  Intercity Transit vanpool commuters should plan their travel with their respective group.

For more information, visit www.intercitytransit.com, e-mail customerservice@intercitytransit.com or call 360.786.1881 (1.800.287. 6348).